Dashboard
Usage
Engagement
NPS Comments
Rating Feedback
Enquiries
Conversations
Audit
Users
Invite Staff
Data Rights
Subject-Access Export
One identity, one bundle: FCDR record and consents, enquiry rows, survey responses. Partial sources are named, never silently omitted.
Erasure
Deletes FHIR resources and BigQuery rows. Rows still in the streaming buffer are listed as pending. Re-run after about 90 minutes.
Knowledge
What the assistant can answer from
Documents
Leaflets, protocols and information sheets the assistant may draw on when it answers. Anything you add is staged until you publish it.
Questions and answers
Short answers in the clinic's own words. Asking the same question again replaces the previous answer rather than adding a second one.
Not changed here
Prices, success rates and the wording of regulated statements are not edited from this portal. They are held in a governed register that is checked when a release is built, so a mistake is caught before it can ever reach a patient rather than during a conversation. Ask your EnhancedDx contact to change one, and it arrives with the next release.
System
FCDR Lead Accounts
Concierge Login Access (FCDR)
Chat-Log Retention & DLP Archive
Website Embed
Add the concierge to a clinic website as a floating popup or inline. Only the allowed origins below may embed it or call the chat API. Edits apply live (within about 60 seconds, no redeploy).
Popup snippet Inline snippet Allowed origins, one hostname per linePatient Actions
Operator actions on patient accounts, carried out by the registration service. Each one is audited.